DOTEDGE Device Passport
Register your device
Before your device leaves your hands, record its IMEI, photos and condition. This becomes your locked service record and protects both you and us. It takes about five minutes.
- Your record is locked once submitted
- 8 guided photos
- DOTEDGE never asks for your Apple ID, Google password or OTPs
Device registered
Scan the QR code or open the link to follow your device at every step. Screenshot this page and keep it with your device.
We have also emailed you the link.
Keep the link private: anyone with it can see your job status.
Before handover
- Back up your photos and data.
- Remove your SIM card and any case.
- Switch off Find My and erase the phone.
- We will message you to confirm pickup, drop-off or courier details.
