A phone is a working asset, and the expensive part of owning one is rarely the purchase — it's the battery that dies in year three, the screen that goes on a Tuesday morning, and the two days you spend without it. A care plan takes the boring, expensive parts of phone ownership and puts a small fixed number against them.
Pay nothing and still get free diagnosis, free pickup and a 90-day warranty — or pay a little each month for discounted labour, priority slots and a courtesy device.
No commitment, no membership, no minimum term.
One nominated device. Three-month minimum term.
Everything in DOTEDGE Care, plus the following.
Read this before you sign up. A DOTEDGE Care plan is not insurance. It is a discount and service-priority membership. It is not an insurance policy, it is not underwritten, it does not cover accidental damage, liquid damage, loss or theft, and it does not pay out claims. What it does is reduce what you pay for repairs, guarantee free diagnosis and pickup, and move you up the queue. A three-month minimum term applies, plan benefits cover one nominated device at a time, fair-use limits apply (up to four discounted repairs per device per 12 months), and plan discounts do not stack with other promotions, vouchers or trade-in campaigns. All prices in SGD.
No asterisks and no "up to". Here is exactly what changes when you move from paying as you go to a monthly plan.
| Benefit | Pay as you go | DOTEDGE Care | DOTEDGE Care+ |
|---|---|---|---|
| Monthly price | S$0 | S$9.90 | S$19.90 |
| Free diagnosis | ✓ | ✓ | ✓ |
| Free pickup & return | ✓ | ✓ | ✓ |
| Repair warranty | 90 days | 90 days | 180 days |
| Labour discount | — | 15% | 25% |
| Battery replacement discount | — | 15% | 25% |
| Priority queue | — | Priority | Same-day slots |
| Courtesy device | — | — | ✓ subject to availability |
| Annual health check | — | 1 per year | 1 per year |
| Accessory discount | — | 10% | 15% |
Discounts apply to DOTEDGE labour and list prices at the time of the repair and cannot be combined with other promotions. Parts tiers, turnaround and warranty terms are identical for members and non-members — a plan changes the price and the queue, never the standard of work.
A rider without a working phone is a rider not earning. An agent without a phone misses the viewing. Business Device Care puts your fleet on a scheduled service rhythm with a turnaround you can plan around, rather than a scramble every time a screen goes.
The rate depends on fleet size, device mix and the turnaround SLA you need. Priced per enrolled device, billed monthly, agreed in writing before onboarding. All prices in SGD.
Every device is inspected, recorded with its IMEI, battery health and condition, and given an asset tag so each later repair, swap or buyback is traceable to one unit.
One collection run to your office or depot on an agreed day rather than a courier per device. Faulty units out, repaired units back, signed off against the asset list.
A written turnaround commitment per repair category, agreed before onboarding, so your operations team can plan around a number instead of hoping.
A buffer of spare handsets held against your account so a broken device is swapped on collection and nobody sits idle waiting for a repair to finish.
One invoice a month covering every enrolled device, with per-device lines and repair charges itemised against the asset tag. No per-job paperwork for your finance team.
When the fleet is refreshed we buy the outgoing devices and issue a documented data-wipe record per unit, so retirement is a single reconciled transaction rather than a drawer of old phones.
Ten to a hundred handsets, no in-house IT, and nobody whose job it is to chase a repair shop.
Riders and drivers running navigation and dispatch all day. A dead device is a shift lost.
Agents shooting listings, running viewings and closing on the phone from morning to evening.
Reps on the road with the CRM, the calendar and the customer relationship in one pocket.
Order tablets and handsets taking a beating in a hot, wet, fast kitchen and front-of-house.
Patrol and guard-tour devices that must be working at the start of every shift, without exception.
Shared device pools handled by many people, needing predictable refresh cycles and clean wipes.
If your team runs on phones, tell us the fleet size and the mix. We will quote a rate and an SLA.
Send an enquiryMost companies replace phones and leave the outgoing ones in a cupboard, where they lose value every month and quietly carry company data. We buy the whole batch in one transaction.
Tell us what you are running and how quickly you need it back. We will come back with a plan, a per-device rate and a turnaround you can hold us to.